Outlet Manager – Fast Food

Administration / Office
Owerri, Imo State
September 5, 2025
Full Time

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Job Description

Allen Professional Services – Our client, a Fast Foods Restaurant Chain based in Owerri, Imo state, is recruiting to fill the position below:

Job Title: Outlet Manager – Fast Food

Location: Owerri, Imo
Employment Type: Full-time

Summary

  • The Outlet Manager oversees the day-to-day operation of an outlet.
  • He supervises a set of outlet workers to ensure that the outlet operations are running smoothly in line with the company’s objectives.
  • He ensures that the sales and operations plans of the outlet are delivered.
  • He ensures that the outlet operates within the company’s policies and procedures to provide the most satisfactory services to customers.

Key roles and responsibilities

  • Direct and oversee daily outlet operations to ensure efficiency, quality, and consistency in service delivery.
  • Plan, delegate, and monitor daily tasks and responsibilities for outlet staff to optimize productivity.
  • Implement and uphold company policies, procedures, and operational standards.
  • Develop and execute operational strategies to maintain high quality, hygiene, and customer service benchmarks.
  • Formulate and implement marketing initiatives to drive sales growth and profitability.
  • Ensure the outlet environment is clean, safe, and compliant with health and safety regulations.
  • Gather and evaluate customer feedback to recommend and implement service and operational improvements.
  • Coordinate staff recruitment, onboarding, and ongoing training to build a skilled and motivated team.
  • Facilitate regular team meetings to communicate updates, address challenges, and align objectives.
  • Identify, analyze, and resolve operational issues promptly and effectively.
  • Plan and manage special events and promotional activities to increase customer engagement and revenue.
  • Handle customer inquiries and complaints professionally to ensure high levels of satisfaction.
  • Develop and manage cost-effective operational plans to meet outlet performance targets.
  • Oversee cash handling, financial reconciliation, and preparation of accurate expense and revenue reports.

Qualifications

  • Bachelor’s Degree in Food Science & Technology, Catering, or a related discipline.
  • Minimum of five (5) years of relevant experience in a food services organization.
  • Extensive knowledge of food products, preparation standards, and service excellence.
  • Strong background in logistics management, business operations, and financial oversight.
  • Proven managerial expertise with a demonstrated ability to achieve targets and drive operational efficiencies.
  • Excellent command of English, with outstanding verbal and written communication skills.

Application Closing Date
26th August, 2025.

How to Apply
Interested and qualified candidates should send their recent CV to: recruitmentservices@allen.ng using the job title as the subject of the mail.

Note: Applicants must reside in Imo State or be willing to relocate to Owerri, Imo State, for this position.

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