Head of Department, Agency

Administration / Office
Lekki, Lagos State
September 11, 2025
Full Time

Apply for this job

Email *

Job Description

U-Connect Human Resource Limited – Our client, a reputable Real Estate firm with their head office situated in Lekki, is recruiting experienced, vibrant, smart candidates to fill the position below:

Job Title: Head of Department, Agency

Location: Lekki, Lagos
Directly Reports to: Founding Partner, Senior Partner, Managing Partner
Industry: Estate Surveying and Valuation

Job Summary

  • The Head of Department, Agency would lead the agency operations, overseeing client relationships, agency agreements, and property management services.
  • The role ensures the department’s strategic growth, operational excellence, and compliance with industry standards, contributing to revenue generation and market expansion.

Role and Responsibilities

  • Lead and manage the Agency Department’s day-to-day operations.
  • Develop and implement strategic plans to grow agency business and market share.
  • Establish, negotiate, and manage agency agreements with property owners, tenants, and other stakeholders.
  • Oversee property leasing, management, and related valuation activities.
  • Build and maintain strong client relationships and ensure high levels of customer satisfaction.
  • Monitor departmental KPIs, financial metrics, and compliance standards.
  • Collaborate with other departments (valuation, property management, business development) to optimize service delivery.
  • Provide leadership, mentorship, and performance management to departmental staff.
  • Stay updated on Nigerian real estate laws, market trends, and regulatory requirements.
  • Ensure accurate and timely reporting on departmental performance.

Key Responsibilities

  • Managing agency client portfolios.
  • Negotiating and renewing agency agreements.
  • Overseeing property leasing, management, and valuation processes.
  • Developing strategies for client acquisition and retention.
  • Ensuring compliance with industry standards and legal requirements.
  • Monitoring financial and operational KPIs.
  • Leading staff development and training initiatives.
  • Marketing agency services to potential clients.

Requirements

  • Bachelor’s Degree in Estate Management, Business Administration, or related fields.
  • Professional certifications (e.g., AREL, RICS, or equivalent Nigerian professional bodies) are advantageous.
  • Minimum of 7 years of experience in agency, property management, or real estate.

Knowledge, Skills and Abilities:
(The knowledge, skills and attitudes required for satisfactory job performance)

  • Work Experience: Knowledge: Nigerian property laws, agency operations, leasing and valuation processes.
  • Skills: Negotiation, client relationship management, leadership, strategic planning.
  • Abilities: Decision-making, team leadership, compliance oversight, market analysis.
  • 7+ years of experience in property agency, leasing, or valuation within Nigeria.
  • Proven leadership experience managing teams or departmental operations.
  • Demonstrated success in client acquisition and revenue growth.

Technical Skills:

  • Proficiency in property management and agency software.
  • Strong understanding of Nigerian property laws, valuation standards, and leasing procedures.
  • Financial analysis and reporting skills.

Soft Skills:

  • Excellent negotiation and interpersonal skills.
  • Leadership and team motivation.
  • Strategic thinking and problem-solving.
  • Strong communication and stakeholder engagement.
  • Adaptability and resilience.

Application Closing Date
12th September, 2025.

How to Apply
Interested and qualified candidates should:
Click here to apply online 

Related Jobs