Front Desk / Administrative Officer

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Job Description

U-Connect Human Resource Limited – Our client, a reputable Real Estate Company, is recruiting to fill the position below:

Job Title: Front Desk / Administrative Officer

Location: Lagos
Directly Report to: HOD, Administration
Industry: Estate Surveying and Valuation

Job Summary

  • We are seeking to hire a highly organized, proactive and detail-oriented Front Desk/Administrative Officer to manage our office operations and provide comprehensive administrative support to ensure efficiency and compliance with company policies. The ideal candidate will be a self-motivated individual with excellent communication and interpersonal skills, capable of multitasking and working with minimal supervision.

Role and Responsibilities
Reception & Customer Service:

  • Greet and assist visitors, clients, and staff professionally.
  • Answer and route incoming phone calls and emails promptly.
  • Maintain a welcoming and professional reception area.

Administrative Support:

  • Manage and maintain office files, records, and documentation systematically.
  • Prepare and distribute correspondence, memos, and reports.
  • Support in drafting, editing, and formatting internal and external documents.
  • Organize and coordinate meetings, appointments, and company events.
  • Handle incoming and outgoing mail and courier services.
  • Manage office supplies, stationery, and equipment inventory.

Communication & Coordination:

  • Facilitate internal communication between departments.
  • Act as liaison for external vendors, clients, and service providers.
  • Coordinate logistics for company activities and client visits.

Record Keeping & Data Management:

  • Maintain accurate records of visitors, deliveries, and company assets.
  • Support data entry and database management tasks.

Facilities & Office Environment:

  • Ensure the environment, offices, reception area and meeting rooms are tidy and presentable.
  • Report maintenance issues and coordinate repairs.

Security & Compliance:

  • Monitor visitor access and maintain visitor logs.
  • Ensure compliance with company policies and security procedures.
  • Support HR & Administrative Functions:
  • Assist in onboarding new employees by preparing necessary documentation.
  • Support staff with administrative requests as needed.
  • Maintain confidentiality of sensitive information.

Health & Safety:

  • Promote a safe working environment.
  • Follow safety protocols and emergency procedures.

Key Responsibilities:

  • Serve as the face of the company, creating a positive first impression.
  • Manage the scheduling of meetings and appointments efficiently.
  • Maintain confidentiality of organizational information.
  • Support procurement processes for office supplies and equipment.
  • Assist with travel arrangements for staff and visitors.
  • Track and report office expenses and petty cash if applicable.
  • Ensure compliance with local regulations and company policies.
  • Maintain an up-to-date contact directory and organizational charts.
  • Facilitate communication flow between management and staff.

Requirements

  • Higher diploma or degree in Office Administration or related field preferred.
  • Proven experience in administrative or front desk or customer service roles (minimum 2 years preferred).
  • Experience in a corporate or professional service environment is advantageous.

Knowledge, Skills and Abilities:

  • The knowledge, skills and attitudes required for satisfactory job performance)

Work Experience:

  • Excellent command of English; proficiency in local languages is an advantage.
  • Familiarity with office management software (MS Office Suite, email platforms).
  • Office management best practices.
  • Customer service standards.
  • Exceptional communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Problem-solving and conflict resolution skills.
  • Attention to detail and accuracy.
  • Proficiency in MS Office and basic IT tools.
  • Ability to remain professional under pressure.
  • Handling multiple priorities effectively.
  • Maintaining confidentiality and discretion.
  • Building and maintaining positive relationships.
  • Basic knowledge of Nigerian business and cultural environment.
  • Familiarity with safety and security protocols.

Technical Skills:

  • MS Office (Word, Excel, PowerPoint, Outlook).
  • Use of office management and communication tools.
  • Basic record-keeping and filing systems.
  • Familiarity with security and access control systems.

Soft Skills:

  • Professional demeanor and appearance.
  • Strong interpersonal skills.
  • Punctuality and dependability.
  • Adaptability and flexibility.
  • Teamwork and collaboration.

Application Closing Date
12th September, 2025.

How to Apply
Interested and qualified candidates should:
Click here to apply online 

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