Hostess

Job Description

The Borough Lagos – Nestled in the heart of Lagos, our boutique hotel offers unparalleled luxury and service. Whether you’re in Lagos working, relocating or traveling with your family, our boutique hotel will delight you with plush amenities with upscale décor. The Borough Lagos is already the trusted choice for the world’s leading corporations, international organizations, and discerning private clients who want to relax in the stylish comfort and feel of their own home while on a long or short stay in the Lagos area.

We are recruiting to fill the position below:

Job Title: Hostess

Location: Lagos 
Job type: Full-time

Job Description

• We are seeking a friendly, organized, and professional hostess to be the first point of contact for our guests.
• An individual who can manage the flow of the dining room and ensure a positive first impression for every guest.

Responsibilities

• Warmly greet and welcome all guests upon their arrival.
• Manage the restaurant’s seating chart and reservations to optimize seating efficiency and customer flow.
• Escort guests to their tables and present them with menus.
• Answer the phone and manage a waitlist during peak hours.
• Provide accurate wait times and seating arrangements to guests.
• Assist servers and other staff as needed, such as bringing drinks to the table or clearing a table.
• Address any guest inquiries or complaints with professionalism and a positive attitude.
• Maintain a clean and organized host stand and entrance area.
• Communicate effectively with the kitchen and serving staff to ensure smooth operations.

Requirements

• Previous experience as a hostess in a customer-facing role is a plus.
• Exceptional communication and interpersonal skills.
• A friendly, calm, and professional demeanor.
• Strong organizational skills and the ability to multitask effectively.
• Familiarity with relevant software.
• Flexibility to work a varied schedule, including evenings, weekends, and holidays.
• Ability to stand and walk for extended periods.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online