Front Desk Officer

Customer Service
Surulere, Lagos State
October 20, 2025
Full Time

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Job Description

Natafamdavid Consulting Nigeria Limited is a business growth consultancy company offering tailor made services targeted at building profitable and productive companies with a focus on building sustainable enterprises, comprehensive HR advisory services, brand growth, corporate governance, business strategy and advisory services at different sections of the value chain.

Our services are across-the-board and we are driven by a strong passion to create value for our clients. From the het go, we set out to work with clients across diverse industries, providing strategic solutions to increase our success matrix, productivity, profitability.

So far, we have worked with clients in different industries and sectors such as Agriculture, Real Estate, Hospitality, Engineering & Construction, Education, Logistics, Health & Environment, Oil & gas, Retail and more, to achieve their itemized objectives.

We are recruiting to fill the position below:

Job Title: Front Desk Officer

Location: Surulere, Lagos
Employment Type: Full-time

Responsibilities

  • Greet and welcome clients, visitors, and guests with a professional and friendly attitude.
  • Manage all incoming calls, emails, and correspondence—directing them to the appropriate departments.
  • Maintain a neat, organized, and professional front desk and reception area.
  • Schedule and manage appointments, meetings, and conference room bookings.
  • Maintain visitor logs, issue access passes, and ensure security and confidentiality.
  • Receive, sort, and distribute mail, packages, and documents.
  • Assist in preparing reports, memos, and other office documentation.
  • Support administrative functions such as filing, photocopying, and record keeping.
  • Coordinate with facility management and vendors for repairs, maintenance, and supplies.
  • Ensure compliance with company policies, customer service standards, and brand image.
  • Handle customer inquiries and complaints politely and promptly.
  • Assist in organizing company events and meetings as required.

Qualifications & Skills

  • Education: Minimum of OND in Business Administration, Secretarial Studies, or related fields
  • Experience: 1 – 3 years of experience in front desk, customer service, or administrative support.

Skills:

  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  • Professional appearance and demeanor.
  • Attention to detail and ability to maintain confidentiality.
  • Customer-oriented attitude and problem-solving skills.

Personal Attributes:

  • Courteous and approachable.
  • Reliable and punctual.
  • Calm under pressure and adaptable.
  • Team player with a proactive attitude.
  • Must Live within Surulere and Environs.

Application Closing Date
23rd October, 2025.

How to Apply
Interested and qualified candidates should send their CV to: nadrecruitmentng@gmail.com using the Job Title as the subject of the email.

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