Client Care Representatives
Job Description
Fortics Lifecare is to be a leading healthcare holding company in Africa,developing existing healthcare assets into world-class health facilities across the continent integrating quality service delivery to clients and financial prosperity for our sake, to inspire and promote hope, health and total wellbeing by providing the best care for every patient through integrated clinical practice, continous education and research, delivering this service at cost-effective prices.
We are recruiting to fill the position below:
Job Title: Client Care Representative
Location: Lekki Phase 1, Eti-osa 3 – Lagos
Employment Type: Full-time
Job Summary
- We are seeking a highly skilled and experienced CHEW in Nursing who is interested in the position of Client Care Representative (frontdesk) to join our team at our healthcare facility in Lekki Phase 1.
Responsibilities
- Provide exceptional customer service to our clients
- Respond to client inquiries and concerns in a timely and professional manner
- Resolve client complaints and issues promptly
- Maintain accurate records of client interactions
- Collaborate with other departments to ensure seamless client experience
- Very open and Friendly with a client (patients)
Requirements
- A Qualified SSCE/OND/NCE/holder certification
- 1-2 years of working experience in customer service or client care
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Proficiency in EMR portal,Microsoft Office and other software applications
- Residency within Ikate, Igboefon, and its environs is mandatory.
Salary
N100,000 / Month.
Application Closing Date
24th October, 2025.
Method of Application
Interested and qualified candidate should send their CV / Resume to: staff-success@fortics.org using the Job Title as the subject of the mail.