Collections Officer

Job Description

LifeBank is a technology company that powers hospitals and care centers to deliver quality healthcare to patients in emerging markets. The company’s technology, infrastructure, agile production, and distribution networks enable hospitals in emerging markets to catch up with their global peers. The company has distributed 45,000+ medical products to 1000+ healthcare facilities, saving 18,000+ lives across Nigeria, Ethiopia and Kenya. At LifeBank, we are the technology-led healthcare system for the future.

We are recruiting to fill the position below:

Job Title: Collections Officer

Location: Yaba, Lagos
Employment Type: Full-time

Responsibilities

• Contact debtors to negotiate payment plans, settlements, or full payments.
• Interact with customers, clients, or internal teams via phone, email, or in person.
• Manage and update accounts, records, and databases.
• Negotiate payment terms or settlements.
• Resolve disputes, address customer concerns, and find solutions.
• Maintain accurate records, reports, and documentation.
• Adhere to regulatory requirements, laws, and company policies.
• Meet or exceed collection targets, goals, and performance metrics.

Requirements

• Strong verbal and written communication skills.
• Effective negotiation and persuasion skills.
• Ability to prioritize tasks, manage time, and maintain records.
• Basic analytical skills to understand financial data and accounts.
• Excellent customer service and problem-solving skills.
• Ability to work collaboratively with internal teams.
• Willingness to adapt to changing situations and priorities.

Experience Level:

• At Least 2 years Experience in Debt collection

Salary
180,000 – N200,000 / month.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CVs and Applications to: team@lifebank.ng using the Job Title and Location as the subject of the mail.