Customer Service Representative
Job Description
Dbrown Consulting is a training consultancy and payroll outsourcing firm founded in 2006 to cater to corporate clients with a taste for world class personalized services at highly competitive rates.
We are recruiting to fill the position below:
Job Title: Customer Service Representative
Location: Lagos
Employment Type: Full-time
Job Summary
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies.
Application Closing Date
30th October, 2025.
Interested and qualified candidate should forward their CV to: youhealthstores@gmail.com using the job title as the subject of the mail.