Front Desk Manager
Job Description
Voltaire Lifestyle Services Limiterd are the owners of GAIA AFRICA Club and Gaby Lagos, luzury brands, situated in Victoria Island in Lagos State. It is a hospitality Company with a luxury restaurant, a private business club house and event management.
We are recruiting to fill the position below:
Job Title: Front Desk Manager
Location: Victoria Island, Lagos
Employment Type: Full-time
About the Role
- We are seeking a highly polished and professional Front Desk Manager to oversee the daily front office operations.
- The ideal candidate will deliver exceptional guest and member experience, uphold premium hospitality standards, and lead the front desk team with excellence.
Key Responsibilities
- Oversee daily front desk operations to ensure a seamless and professional guest experience.
- Ensure VIP-standard check-in/check-out and guest relations services.
- Supervise, train, and manage front desk staff for service excellence.
- Coordinate facility and function room bookings to optimize usage.
- Manage guest feedback, handle complaints, and ensure prompt resolution.
Requirements & Qualifications
- Bachelor’s Degree in Hospitality, Business Administration, or related field.
- 3–5 years’ experience in a front desk or guest relations supervisory role in hospitality.
- Strong leadership, communication, and customer service skills.
- Proficient in front office software, PMS, and reservation systems.
- Poised, well‑spoken, well‑presented, and customer‑centric.
Application Closing Date
30th November, 2025.
How to Apply
Interested and qualified candidates should send their Applications to: careers@gaiaafricaclub.com using “Front Desk Manager Application” as the subject of the email.