Customer Care Representative
Job Description
TeamAce Limited – Our client, a reputable company in the healthcare and diagnostic services sector, is recruiting suitably qualified candidates to fill the position below:
Job Title: Customer Care Representative
Location: Ibadan, Oyo
Employment Type: Full-time
Job Summary
- As the Customer Care Representative, you will be responsible for attending to patients and clients, managing inquiries, and ensuring a seamless service experience.
- You will handle bookings, maintain electronic records, and support efficient service delivery across all customer touchpoints.
Responsibilities
- Welcome and assist patients and clients, providing accurate information on diagnostic services
- Manage appointment scheduling, registration, and follow-ups using digital systems
- Handle phone calls, emails, and in-person inquiries with professionalism and empathy
- Maintain accurate electronic records and support daily administrative reporting
Requirements
- HND / B.Sc. in Mass Communication, Business Administration, or related field
- 1–2 years’ customer service experience, preferably in healthcare
- Strong computer literacy — proficient in Microsoft Office and patient management software
- Excellent communication, interpersonal, and multitasking skills.
Salary
N80,000 – N100,000 Monthly
Application Closing Date
2nd December, 2025.
How to Apply
Interested and qualifiedcandidates should:
Click here to appy online