Front Desk Officer

Job Description

Diya, Fatimilehin & Co. is a leading real estate services provider with more than 40 years of experience providing property agency, property management, valuation, and advisory services to governments, corporations, and individuals. We are committed to being the trusted, reliable, strategic partners to our clients, providing best-in-class, end-to-end strategies and solutions on a modern platform.

We are recruiting to fill the position below:

Job Title: Front Desk Officer

Location: Ikeja, Lagos
Employment Type: Full-time

Job Summary

• We are seeking a personable and competent front desk officer to serve as the first point of contact for visitors and clients, ensuring a warm, professional, and efficient reception experience in one of our Lagos Branches.
• The successful candidates will manage front office operations, maintain a welcoming ambience, coordinate client traffic, and support the firm’s customer relationship objectives through effective communication and service excellence.

Duties and Responsibilities

• Warmly welcome and attend to all visitors, clients, and vendors, ensuring a professional and positive first impression.
• Manage front office traffic, attend to walk-in enquiries, and direct visitors appropriately.
• Handle telephone, email, and in-person inquiries courteously and provide accurate information.
• Maintain a clean, organized, and welcoming reception area; ensure conveniences are clean, stocked, and well-maintained.
• Coordinate with support staff to ensure adequate supplies and report maintenance needs promptly.

Required Qualifications / Experience

• B.Sc. in Business Administration, Mass Communication, or related field.
• 3 – 5 years’ experience in a front desk, client service, or administrative role (experience in a professional services firm is an advantage).

Skills and Competencies:

• Excellent organizational, time management, and multitasking skills
• Excellent written, verbal, and presentation skills (Good command of the English language is a must)
• Proficient in Microsoft Office and CRM tools
• Problem-solving and conflict resolution skills
• Customer service orientation
• High level of integrity, professionalism, confidentiality, and attention to detail

Application Closing Date
21st November, 2025.

How to Apply
Interested and qualified candidates should send their CV and Cover letter to: careers@diyafatimilehin.net using the job title as the subject of the email.

Note: In their cover letters, applicants should highlight relevant experience and explain why they are well-suited for the role.