Shop Consultant (Airtel)
Job Description
7treads Consults, a consultancy/recruitment services company, is recruiting to fill the position below:
Job Title: Shop Consultant (Airtel)
Location: Ozoro, Delta
Employment Type: Full-time
Responsibilities
- Responsible for managing a whole lot of incoming and outgoing calls in the organization
- Build long-lasting relationships with customers
- Keep a comprehensive record of all calls and/or conversations in the organization’s call center data bank
- Attend educational seminars or conferences on a regular basis so as to develop expertise and improve performance levels
- Make use of available opportunity to sell or advertise products to customers
- Make sure that whatever response given to the customer(s) is in line with pre-organized communication scripts that have been prepared for different topics that cover customer-related issues
- Identify the needs of various customers, clarify information, embark on necessary research, and provide lasting solutions to customer’s problems
- Route calls to the appropriate channel(s)
- Move complex issues or complaints to supervisors
- Willing to work during extended odd hours and/or during holiday periods.
Requirements
- Interested candidates should possess relevant qualifications with 1 – 2 years experience.
Application Closing Date
13th November, 2025.
How to Apply
Interested and qualified candidates should send their CV to: mayetemitope@gmail.com using the job Title as the subject of the mail.