Clinical Administrator

Job Description

Ascentech Services Limited is a full-fledged Human Resource Solution Provider incorporated in 2013 with its Head Office in Lagos, Nigeria. We are committed to forging long-term partnerships with our clients by creating and delivering robust and flexible services that address the changing needs of their business.

We are recruiting to fill the position below:

Job Title: Clinical Administrator

Location: Enugu 
Employment Type: Full-time

Job Summary

• We are seeking a highly organized and proactive Clinical Administrator with proven experience in the critical healthcare sector to support the administrative and operational activities of our healthcare center.
• The ideal candidate will ensure smooth clinic operations, enhance staff efficiency, deliver excellent patient experiences, and maintain strict compliance with healthcare standards.

Key Responsibilities
Administrative & Operational Support:

• Coordinate daily clinic operations, including scheduling, logistics, and workflow management.
• Assist in implementing and maintaining SOPs and operational policies.
• Track and resolve facility maintenance issues promptly.
• Manage and process patient referrals, ensuring seamless communication with referring physicians.

Patient Experience & Front Desk Oversight:

• Supervise front desk and patient service teams for efficient check-ins and proper documentation.
• Address patient concerns professionally and escalate issues when necessary.
• Maintain a clean, organized, and welcoming reception and waiting area.

Staff Coordination & HR Support:

• Monitor staff attendance, manage rosters, and assist with shift planning.
• Support onboarding and orientation for new staff, interns, and trainees.
• Organize meetings, trainings, and daily briefings.
• Promote a positive, collaborative, and patient-focused environment.
• Track and report administrative and performance metrics.

Reporting:

• Prepare weekly and monthly operational reports covering patient volumes, service delivery, and team performance.
• Provide insights on performance trends and process improvement opportunities.

Compliance & Quality Assurance:

• Support compliance with healthcare regulations, safety protocols, and radiotherapy quality standards.
• Monitor documentation practices to ensure accuracy and audit readiness.
• Participate in quality improvement and operational excellence initiatives.

Requirements

• Interested candidates should possess an HND / BSc Degree
• 2 – 3 years proven experience in healthcare administration, specifically within the critical healthcare sector.
• Strong interpersonal and teamwork coordination skills.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite and administrative systems.
• Familiarity with healthcare compliance and quality assurance standards is an advantage.
• Ability to multitask and work efficiently in a fast-paced clinical environment.

Salary
N200,000 – N250,000 monthly.

Application Closing Date
30th November, 2025.

How to Apply
Interested and qualified candidates should send their CV to: cv@ascentech.com.ng using “Clinical Administrator – Enugu” as the subject of the email.