Customer Care Representative
Job Description
Presto Integrated Solutions Limited is an information technology development company reputed for its service excellence in contemporary design and implementation of IT based solutions for our everyday needs; from the public/government setting, educational institutions, academic terrains, NGOs, corporate entities, right down to individuals, Presto is always striving to deliver on its promise of cost-effective total customer satisfaction.
We are recruiting to fill the position below:
Job Title: Customer Care Representative
Location: Ibadan, Oyo
Employment Type: Full-time
Job Description
- Representative to serve as the primary point of contact for residents in a residential community.
- This role is vital in ensuring excellent customer service, fostering positive relationships, and facilitating smooth communication between residents and the company.
Key Responsibilities
- Act as the first point of contact for residents, addressing inquiries promptly and professionally.
- Educate residents on the benefits and features of the company’s services to enhance engagement and satisfaction.
- Receive, document, and relay resident complaints or feedback to the appropriate departments for resolution.
- Maintain a welcoming and approachable demeanor to build trust and rapport with residents.
- Perform basic administrative tasks, such as logging interactions and maintaining accurate records.
Qualifications
- OND/HND/BSc
- Strong communication and interpersonal skills.
- Friendly, patient, and customer-oriented attitude.
- Ability to handle inquiries and complaints with professionalism and tact.
- Basic organizational and documentation skills.
- Previous customer service experience is a plus but not required.
Salary
N70,000 – N80,000 / month.
Application Closing Date
17th September, 2025.
How to Apply
Interested and qualified candidates should send their CV and Cover Letter to: prestonigeria@gmail.com using the Job Title as the subject of the mail.