Customer & Operations Support Officer

Job Description

GPED Global Services, a recruitment and general goods company, is recruiting suitably qualified candidates to fill the position below:

Job Title: Customer & Operations Support Officer

Location: Lagos
Employment Type: Full-time

Key Responsibilities
Customer & Client Support:

• Receive, document, and respond to customer enquiries via phone, email, or in-person.
• Follow up with customers regarding feedback, requests, and complaints, ensuring satisfactory resolution.
• Provide accurate information to customers by liaising with the appropriate departments.
• Maintain a professional and courteous approach to client interactions.

Operations & Coordination:

• Liaise with suppliers, vendors, and trade partners for timely procurement, logistics, and support services.
• Coordinate deliveries, service appointments, and field team assignments as needed.
• Assist in preparing quotes, invoices, and service reports in collaboration with relevant departments.

Administrative Support:

• Carry out clerical tasks such as filing, document preparation, data entry, and record management.
• Run official errands as required (e.g. banking, document dispatch, purchases).
• Support management in daily tasks and handle other assigned duties.

Requirements

• Candidates should possess relevant qualifications with experience.

Application Closing Date
20th November, 2025.

How to Apply
Interested and qualified candidates should send their CV to: gpedglobal@gmail.com using the Job Title as the subject of the email.