Customer Relationship Officer

Customer Service
Abuja, FCT
November 12, 2025
Full Time

Apply for this job

Email *

Job Description

Interrand Homes and Properties Limited, a leading construction and real estate company in Abuja, is seeking an engaging and result-driven candidate to join our dynamic team in the capacity below:

Job Title: Customer Relationship Officer

Location: Abuja (FCT)

Job Description

  • The ideal candidate will serve as the company’s first line of contact with clients — ensuring excellent customer experience, building strong relationships, and maintaining the company’s reputation for professionalism and trust.

Key Responsibilities

  • Attend to client inquiries, walk-ins, and calls promptly and professionally.
  • Build and maintain positive relationships with clients and prospects.
  • Follow up on leads, client feedback, and after-sales engagement.
  • Maintain a detailed database of clients and track communication history.
  • Support marketing and sales teams in client engagement activities.
  • Resolve customer complaints tactfully and escalate unresolved issues where necessary.
  • Contribute to developing strategies that enhance client satisfaction and retention.

Requirements

  • Minimum of B.Sc Degree / HND qualification in Marketing, Business Administration, Mass Communication, or a related field.
  • Minimum of 3 years proven experience in customer service, client relations, or similar role (experience in real estate or construction industry is an added advantage).
  • Excellent communication and interpersonal skills.
  • Strong negotiation and presentation abilities.
  • Customer-focused attitude with a passion for service excellence.
  • Proficiency in Microsoft Office tools and CRM applications.

Remuneration
Attractive and performance-based.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV and Cover Letter to: newrecruitint@gmail.com using “Application for Customer Relationship Officer” as the subject of the mail.

Note: Only shortlisted candidates will be contacted.

Related Jobs