Customer Service Representative

Customer Service
Lagos State
December 21, 2025
Full Time

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Job Description

Brint Online School is an educational institution that provides a flexible, online learning environment for students. With a focus on quality teaching, Brint Online School aims to support academic growth through interactive digital resources and dedicated instruction. The school prioritizes student engagement, helping students learn at their own pace while ensuring they meet educational standards. By offering a range of courses, Brint Online School is committed to helping students achieve their academic goals in a structured and supportive online setting.

We are recruiting to fill the position below:

Job Title: Customer Service Representative

Location: Remote
Employment Type: Full-time

Job Summary

  • Are you passionate about education and exceptional customer service? Brint Online School, a leading provider of innovative online learning solutions, is seeking a dedicated Customer Service Representative to join our dynamic team. In this role, you’ll be the friendly voice supporting parents, students, and tutors, ensuring smooth operations and positive experiences.

Key Responsibilities

  • Respond promptly to inquiries via email, phone, chat, and social media.
  • Resolve customer complaints related to course access, payments, scheduling.
  • Maintain accurate records of interactions in our CRM system.
  • Collaborate with tutors and operations teams to escalate and follow up on issues.

Requirements

  • HND or Bachelor’s degree in any relevant field; certification in customer service is a plus.
  • Minimum of 2 years in customer service
  • Excellent communication skills in English (written and verbal).
  • Proficiency in Google Workspace, Microsoft Office, and CRM tools
  • Strong problem-solving skills and ability to multitask in a fast-paced environment.

What We Offer

  • Competitive salary (NGN 110,000 monthly, based on experience).
  • Remote work flexibility
  • Opportunities for professional growth in the edtech space.
  • Supportive team environment focused on work-life balance.

Application Closing Date
29th December, 2026.

How to Apply
Interested and qualified candidates should send theirCV and a cover letter explaining why you’re a great fit to: recruitments@brintsschool.com using the job Title and your name as the subject of the email.

Note

  • Shortlisted candidates will be contacted for interviews.
  • Join Brint Online School and make a difference in education today!.

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