Customer Service Representative (Male)
Job Description
Talent Management Alliance (TMAsourcing Solutions) – Our client, a food and logistics company, is recruiting to fill the position below:
Job Title: Customer Service Representative (Male)
Location: Isolo, Lagos
Employment Type: Full-time
Age Range: 20–27 years
Work Schedule: Monday – Saturday
Experience Level: Entry–Mid
Industry: Food & Logistics
Job Description
- TMAsourcing Solutions is hiring a Customer Service Representative (Male) for a food and logistics company in Isolo.
- The ideal candidate will handle walk-in and online customer inquiries, provide accurate information, resolve issues, and ensure smooth shipment documentation and processing.
Key Responsibilities
- Attend to walk-in and online customer inquiries.
- Provide accurate details on shipping rates, timelines, and services.
- Handle complaints professionally and ensure quick resolution.
- Maintain proper customer and transaction records.
- Collaborate with team members to improve service quality.
- Support shipment processing, packaging, and documentation.
Requirements
- OND / HND / Bachelor’s degree in any related field.
- 1 – 3 years’ experience in customer service (preferably logistics/shipping).
- Strong communication, interpersonal, and problem-solving skills.
- Proficiency in Google Suite (Sheets, Drive, Gmail).
- Must live within Isolo or nearby areas.
- Must be 20–27 years oldand willing to work on weekends.
Salary
N130,000 monthly.
Benefits:
- HMO after 6 months.
- 2 weeks paid leave after confirmation.
- Quarterly performance bonus (up to N40,000).
- On-the-job training and growth opportunities.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should send their CV to: tmasourcingconsult@gmail.com using the job title as the subject of the email.
Note: Only qualified candidates who meet the requirements should apply.