Front Desk Officer

Job Description

Prestigious Consulting is a professional HR consultancy firm. We focus on improving organizational performance through strategic people & process management.

We are recruiting to fill the position below:

Job Title: Front Desk Officer

Location: Lekki, Lagos 
Employment Type: Full-time

Key Responsibilities

• Greet and welcome patients, visitors, and clients warmly, creating a positive first impression.
• Manage front desk operations including phone calls, inquiries, and correspondence.
• Direct patients and visitors to the appropriate departments or personnel.
• Coordinate with healthcare and administrative staff to ensure smooth service delivery.
• Handle patient concerns or complaints professionally and escalate appropriately.
• Maintain a tidy, organized, and welcoming reception area.
• Perform administrative duties such as scheduling appointments, data entry, and filing.

Requirements & Qualifications

• Bachelor’s degree or equivalent qualification (Business Admin, Hospitality, or related field preferred).
• Previous experience in a front desk, receptionist, or customer service role (healthcare experience is a plus).
• Outspoken, confident, and not shy, must be comfortable leading a team and engaging with people
• Strong communication and interpersonal skills.
• Ability to multitask in a fast-paced environment.
• Proficiency in Microsoft Office Suite and familiarity with hospital management software (added advantage).

Salary
N100,000 Monthly.

Application Closing Date
15th September, 2025.

How to Apply
Interested and qualified candidates should send their updated cv to: hrprestigiousconsulting@outlook.com using the job title as the subject of the email.