Front Desk Officer

Job Description

Excel and Grace Consulting is a fast-paced business consulting organization with a track record of delivering exceptional business solutions to small and medium-scale enterprises in Nigeria, Ghana, Germany, Switzerland, Canada, etc. We are certified management consultants with the International Council of Management Consulting Institutes (CMC-Global) with over 18 years of experience. Our team of experts and consultants have authored over 20 books on business management, business structure, business operations, human resources, organizational structure, employee development, money management, and so on.

We are recruiting to fill the position below:

Job Title: Front Desk Officer

Location: Abuja (FCT) 
Employment Type: Full-time

Job Summary

• The Front Desk Officer serves as the first point of contact for visitors, clients, and staff. This role is responsible for providing exceptional customer service, handling front office activities, and ensuring efficient administrative support to various departments. The ideal candidate is professional, well-organized, and has excellent communication skills.

Key Responsibilities

• Professional and welcoming reception area at all times.
• Timely and accurate handling of calls, messages, and enquiries.
• Smooth coordination between departments through proper communication.
• Accuratevisitorandenquiryrecordsmaintained.
• Improved customer experience and satisfaction.
• Effective administrative support provided to management and staff.
• Manage office supplies and place orders when necessary.
• Handle basic inquiries and provide accurate information about the organization.

Qualifications

• High School Diploma or equivalent; additional qualifications in Office Administration are a plus.
• Proven experience as a Front Desk Representative, Receptionist, or similar role.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Professional attitude and appearance.
• Customer service orientation.

Salary
N150,000 / month.

Application Closing Date
3rd October, 2025.

How to Apply
Interested and qualified candidates should send their CV to: hr@eandg.com.ng using the Job Title as the subject of the email.