Front Office Manager at Chrisvirgy Group Limited
Job Description
Chrisvirgy Group Limited is a diversified infrastructure and development firm dedicated to delivering innovative, sustainable, and high-impact solutions across multiple sectors including construction, real estate, power systems, civil works, and consulting services. With over 17 years of operational experience, the Group has built a reputation for excellence, professionalism, and transformative project delivery that meets both commercial and community needs.
We are recruiting to fill the position below:
Job Title: Front Office Manager
Location: Abuja (FCT)
Job Description (Key Responsibilities)
- Oversee daily front office operations, including reception, reservations, and concierge services
- Supervise, train, and schedule front desk staff
- Ensure smooth check-in and check-out processes
- Handle guest complaints, special requests, and service recovery
- Coordinate with housekeeping, F&B, and maintenance departments
- Monitor room availability, occupancy, and reservations
- Ensure accuracy of guest records, billing, and cash handling
- Enforce front office policies, procedures, and service standards
- Prepare operational reports and performance summaries for management.
Job Specification (Skills & Competencies)
- Strong leadership and people-management skills
- Excellent communication and customer service abilities
- Strong problem-solving and conflict-resolution skills
- Ability to work under pressure and manage multiple tasks
- Attention to detail and organizational skills
- Proficiency in hotel PMS systems and Microsoft Office
- Professional appearance and attitude.
Application Closing Date
28th January, 2026
How to Apply
Interested and qualified candidates should send their CV and cover letter to: career@chrisvirgy.com with “Front Office Manager – Abuja Hotel” as the subject of the email