Head of Hospitality

Hospitality
Lagos State
September 25, 2025
Full Time

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Job Description

Bature Brewery – Having built the Nigeria’s first ever microbrewery in 2017 – equipped and established in the nation’s capital, Abuja – we have continually grown and now operate our ever expanding brewhouse from our facility in the heart of Victoria Island. Our brewery and taproom is the shrine behind the craft beer community in Lagos, with good times that flow as readily as the delicious cold beer from our draft taps.

We are recruiting to fill the position below:

Job Title: Head of Hospitality

Location: Lagos
Employment Type: Full-time (flexible work hours)

Job Summary

  • We are looking to hire an experienced Head of Hospitality to oversee our taproom operations and ensure exceptional guest experience.
  • The successful candidate will provide full-time leadership, manage day-to-day operations, and foster service excellence while inspiring and motivating a high-performing team.

Key Responsibilities

  • Service & Operations: Oversee daily taproom activities, ensuring consistent service standards, quality food and beverage offerings, and effective guest feedback management.
  • Team Leadership: Lead, mentor, and train the hospitality team; oversee recruitment, onboarding, and performance standards.
  • Customer Engagement: Be the face of the taproom during peak hours, build strong relationships with guests and VIPs, and promote events through direct and digital channels.
  • Events & Promotions: Approve and manage event calendars, ensuring brand alignment, ROI, and smooth execution.
  • Financial Management: Work with the Finance team to achieve sales margin, and cost controls; prepare monthly reports and identify efficiency opportunities.
  • Operational Excellence: Maintain high standards in inventory control, hygiene, safety, and compliance through regular audits and checks.
  • Technology Adoption: Drive effective use of POS, inventory and ERP systems through training, monitoring, and reporting.
  • Culture & Brand Standards: Deliver international service standards adapted to local market needs, fostering a positive team culture.
  • Strategic Support: Contribute to corporate bookings, sponsorship opportunities, supplier relations, and long-term taproom strategy.

Requirements

  • 6 – 10 years of proven experience in Hospitality management, Food & beverage, customer experience, with at least three years of experience in a management position
  • Strong leadership, training, coaching, and team management skills.
  • Excellent sales and negotiation skills, communication and customer service skills.
  • Solid understanding of Health and Safety, compliance, and financial management.
  • Flexibility to work evenings and weekends, especially during peak periods.
  • Experience with digital tools (POS, inventory systems, ERP systems such as Odoo) is an advantage.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their Resumes to: hr@baturebrewery.com using “Application – Head of Hospitality” as the subject of the mail.

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