Health Information Management Officer
Job Description
Lily Hospitals Limited, established since 1986 remains one of the foremost hospitals in Nigeria and within the South-South region of the country. It is the first private hospital in Nigeria to achieve ISO 9001:2000 quality management system certification from the Standards Organization of Nigeria (SON). Also we areconsistently committed to high standards; continuous improvement, service excellence, organizational citizenship, and outstanding work ethics.
At Lily hospitals, weare consistently committed to high standards; continuous improvement, service excellence, organizational citizenship, and outstanding work ethics. running residency training programs in family medicine and radiology. Lily Hospitals is also involved in housemanship training, internship training in Pharmacy and Radiology. We have multiple locations in Benin, Warri, Okuokoko, Port Harcourt etc.
We are recruiting to fill the position below:
Job Title: Health Information Management Officer
Location: Port Harcourt, Rivers
Employment Type: Full-time
Job Summary
- We are seeking a Health Information Management Officer who will also serve as a Customer Service Personnel to join our dynamic team.
- The ideal candidate will be responsible for managing health information systems and providing exceptional customer service to patients, visitors, and medical staff.
Key Responsibilities
- Manage and maintain health information databases, ensuring accuracy, confidentiality, and compliance with regulations.
- Retrieve and compile medical records for patient care, research, and legal purposes.
- Process patient admissions, transfers, and discharges by accurately updating records and documentation.
- Collaborate with medical staff and other departments to ensure efficient information flow and resolve inquiries.
- Assist patients and visitors by providing information, guidance, and support regarding health records and administrative processes.
- Handle inquiries via phone, email, and in-person interactions in a courteous and professional manner.
- Educate patients on accessing and understanding their health information while maintaining confidentiality and privacy.
Requirement & Qualifications
- Minimum of an OND in Health Information Management
- Proven experience in health information management and customer service in a healthcare setting.
- Strong communication, interpersonal, and problem-solving skills.
- Knowledge of medical terminology and patient privacy laws.
- Ability to multitask, prioritize, and work efficiently in a fast-paced environment.
- Must reside in Woji, Port Harcourt or its environs.
Application Closing Date
6th November, 2025.
How to Apply
Interested and qualified candidates should send their credentials and application letter to: recruitment@lilyhospitals.net using the job title as the subject line.