Helpdesk Representative
Job Description
SoFresh is Nigeria’s pioneer and number one healthy food chain, providing fresh, delicious, nutrient-rich healthy meals and committed to promoting a healthy lifestyle.
We are recruiting to fill the position below at our QSR:
Job Title: Helpdesk Representative
Location: Lekki Phase 1, Lagos
Employment Type: Full-time
Job Responsibilities
- Communicate courteously with customers by phone calls, emails, online and social media.
- Assist customers to facilitate their choices and purchases of freshly processed products.
- Attend to customer suggestions, objections, complaints and gathers information on customers’ preferences, reactions and general feedback.
- Provide pricing and delivery information to customers.
- Minimum of B.SC, HND certification in a relevant field
- Working knowledge of customer service principles & practices
- Willingness to work on a shift basis and weekends.
Requirements
- Interested candidates should possess a Bachelor’s Degree / OND with 1 – 2 years experience.
Salary
N90,000 – N115,000 Monthly
Application Closing Date
21st November, 2025.
How to Apply
Interested and qualified candidates should:
Click here to apply online