POS State Merchant Officer

Job Description

Fort Knox Outsourcing consists of a team of energetic, seasoned, smart and innovative professionals with combined decades of experience in providing Human Resources services to clients across several sectors of the global economy such as Oil and Gas, Telecommunication, Banking and Insurance, Manufacturing, Real Estate, Information technology, Fintech, Education, FMCG, etc.

We are recruiting to fill the position below:

Job Title: POS State Merchant Officer

Locations: Makurdi – Benue, Calabar – Cross River, Abakaliki – Ebonyi & Lagos Boundary – Lagos
Employment Type: Full-time

Roles and Responsibilities

• To ensure quality aggregators are identified and onboarded in the State
• Ensure 100% Active aggregator
• Ensure each aggregator achieves at least a 95% active agent base at any point in time.
• To ensure Aggregators promptly make fund available to all Agents under their network and ensure zero float balance of all Agents
• Drive minimum of 15 transaction counts per Agent per day
• Constantly identify opportunities for increasing quality agent base in the region
• Take full custody of all POS devices assigned to the state.
• Responsible for assigning POS devices to aggregators based on qualifying criteria
• Responsible for managing all POS devices in the state
• Coordinate POS distribution, retrieval and other support issues as might be required in the state
• Coordinate the repairs of faulty POS devices in the state working with the state EUS team.
• Ensure appropriate and effective outlet branding is carried out in line with the “Picture of success (PICOS)” within the state
• Identify visibility opportunities for the brand within the state
• Effective management of POSM Materials stock in state warehouse to avoid damage, wastage, and obsolete materials in territory.
• Train aggregators on POSM deployment to agents in line with “Picture of success
• To recruit appropriate number of Aggregators in line with the specified distribution structure of the state.
• Ensure each aggregator recruits a minimum of 500 agents to drive the business
• Identify and leverage on the distribution opportunities in the state to grow the POS Business
• Drive market penetration of POS in the State
• To effectively report competitive activities in the State and implement adequate counter initiatives.
• Track on-going initiatives in Market
• To immediately address or escalate any unusual competitor activity and sale support that may be a threat to performance of the business

Educational Qualifications & Functional / Technical Skills

• A First Degree in any discipline
• Experience in the Fintech Space would be an advantage.
• 2+ years of commercial/ business management experience
• Team leadership experience
• 1 – 2 years of relevant experience in POS Management
• Financial services, banking, PSB and Fintech experience will be a great advantage.

Salary
N170,000 Monthly.

Application Closing Date
30th September, 2025.

How to Apply
Interested and qualified candidates should send their CV to: recruitment@fortknoxoutsourcing.com using the job title and location as the subject of the mail.