Shop Operations (Customer Care Service Executive)
Job Description
Spectranet was awarded a License from the Nigerian Communications Commission in 2009 with the aim of promoting Internet Services in Nigeria. Over the last year, Spectranet has assessed and evaluated different technologies and mediums which would facilitate in providing the best data services best suited for Nigeria.
We are recruiting to fill the position below:
Job Title: Shop Operations (Customer Care Service Executive)
Location: Abuja
Job Type: Full Time
What You’ll Do
- Be the first point of contact for customers, handling queries, requests, and concerns.
- Manage shop cash and stock operations with accuracy and integrity.
- Maintain cordial customer relations and deliver excellent service standards.
- Ensure smooth day-to-day shop operations, reporting, and issue resolution.
- Motivate colleagues and promote a customer-first culture.
What We’re Looking For
- Graduate / Post Graduate with 1–2 years’ experience in customer service or shop operations.
- Experience in cash and stock management.
- Strong communication and problem-solving skills.
- Proficiency in Microsoft Excel (mandatory).
- Energetic, assertive, customer-focused, and a proven team player.
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should send their CV to: hr@spectranet.com.ng using the job title as the subject of the mail.