Telephone Room Officer

Job Description

Chrisvirgy Group Limited is a diversified infrastructure and development firm dedicated to delivering innovative, sustainable, and high-impact solutions across multiple sectors including construction, real estate, power systems, civil works, and consulting services. With over 17 years of operational experience, the Group has built a reputation for excellence, professionalism, and transformative project delivery that meets both commercial and community needs.

We are recruiting to fill the position below:

Job Title: Telephone Room Officer

Location: Abuja (FCT)

Job Description / Responsibilities

• Call Handling: Answer, screen, and direct internal and external calls to guest rooms, staff, or departments.
• Guest Services: Take and deliver messages, process wake-up calls, provide hotel information, and coordinate guest requests (e.g., room service, maintenance).
• Emergency Response: Handle emergency calls (fire, medical, security) according to hotel protocols and dispatch appropriate personnel.
• Information Provision: Offer details on hotel facilities, services, and local attractions.
• Message Management: Log and manage guest messages, activate/deactivate message lights.
• System Operation: Utilize hotel telephone systems (PBX) and front office software efficiently.
• Departmental Liaison: Coordinate with housekeeping, maintenance, and other departments for guest requests.
• Security & Safety: Adhere to hotel security, fire, and health & safety regulations.

Application Closing Date
28th January, 2026.

How to Apply
Interested and qualified candidates should submit their CV and a cover letter detailing relevant experience to: career@chrisvirgy.com using “Application – Telephone Room Officer” as the subject of the email.

Note: Only shortlisted candidates will be contacted.